Professional Communication

Course Description

Develop effective communication skills for manufacturing professionals, including writing, presenting, and collaboration.

Course Content:

• Importance of clear communication in manufacturing
• Techniques for professional writing
• Fundamentals of creating and delivering presentations
• Strategies for effective listening and providing feedback
• Working with diverse teams and departments
• Managing and resolving workplace conflicts
• Practice real-world communication challenges
• Understanding cultural differences in communication styles
• Using technology and tools for effective teamwork
• Practice writing and revising professional documents
• Tips for engaging and impactful presentations
• Delivering a comprehensive presentation

Applications and Hands-On:

• Identifying good and poor communication examples
• Drafting an email and a brief report
• Preparing and presenting a short topic
• Role-playing listening scenarios
• Simulating interdepartmental meetings
• Role-playing conflict resolution scenarios
• Group role-play exercises
• Identifying and adapting to diverse communication needs
• Collaborative project using online tools
• Peer review and revision exercises
• Final practice presentations
• Group feedback and critique sessions

Resources Provided:

• Case studies
• Templates for communication
• Presentation tools